Browse Category: Reputation Services

You Can’t Ignore Online Reputation Management

Reputations are necessary, possibly even more so online, where any individual can make a judgment based on whatever information appears on a web search or social network sites site.

The internet has made it easy for users to post reviews and make their experiences known to others. That is why it is necessary to have an online reputation management system. There are many firms out there rendering this essential service to both business and individual clients, and you ought to take advantage of it.

There is seldom a business out there that does not have an occasional matter arise with a client or customer. Ideally, you can deal with things before it gets to a point where a client feels they can only get resolution through a public forum or believes they must warn individuals about your business organization.

Having the very best rankings in search engines may not help your business organization if your reputation has been ruined. But if you have a great reputation then having top ranking position in search results pages will certainly boost your sales and revenue.

If you have organized and planned for how to deal with online criticism of your business, the effect of one or two complaints can be much lessened, and you may be better able to respond properly and quickly to reduce monetary effect.

With online reputation management firms, you can be offered the necessary tools and resources that can help repair a ruined image, establish a strong, positive one, and get the training course and support you need to continue to monitor and reinforce your reputation.

Reputation management experts can help implement the long-term vision of your company through their strategies and help project your organization as an authority in the niche. Their strategies will compliment the value of your company and unlock the power or creative potential of the campaign.

Take the time to research the various reputation management companies out there and choose one that has a high rate of success. A renowned firm will assess your situation and devise a customized reputation solution.


The AVMA Announces New Online Reputation Management Services For Its Members

In recent news, the AVMA (American Veterinary Medical Association) launched a program to assist its members who become the victims of online attacks. The Cyberbullying Response Assistance Hotline Pilot Program helps address concerns among veterinarians. The AVMA has also established a new Advantage Member Discount Program that will offer its members discounted services by Bernstein Crisis Management, an online reputation management firm.

Around 1 in 5 veterinary professions have reported that they have been victims of cyberbullying, like incidents of false online reviews and threats of financial and physical harm. According to, this issue was discussed during the AVMA’s first Veterinary Issues Forum in August of 2016. That forum elevated cyberbullying as a priority and vowed to give its members better reputation management tools.

This new hotline is the AVMA’s response to making cyberbullying a priority. Board members of the AVMA approved the new benefit in October of 2016, giving their members 24/7 access to the hotline. These calls are strictly confidential and members are able to have 30 minutes of consultation time for free.

Bernstein Crisis Management is the firm selected to help establish and run the AVMA’s new hotline. This firm will continue to run the hotline for a year, when the AVMA will decide to continue their contract with them or move on to a different firm.

  1. May, an assistant director at AVMA’s marketing and communications division, claims she receives at least one call per month from members who are seeking help for cyberbullying. This new hotline will give members one more resource to use when they need help.

In 2015, the AVMA put together resources that addressed practices best used by members to prevent reputation issues and cyberbullying. The AVMA created a flowchart and customizable template which members can use to help plan when and how they and their staff handle online attacks.

The AVMA stands firm in the belief that the best course of action for members to take is to monitor their business practices. They call on their members to monitor and pay attention to their pricing and billing services, in addition to their client interactions.